Store Policy

Customer Care

Thank you for connecting with us here at Autumn Crop Jewelry! We love and appreciate our customers and hearing from you. If you have any inquiries or comments don't hesitate to drop us a line. We will make sure to get back to you within 24-48 hours.  If you need a faster response reach out to us at info@autumn-crop.com or call us at 1 (242) 466-9161. We are available Monday – Friday 9am – 6pm. EST

Contact Autumn Crop Jewelry

Phone: 1 (242) 466-9161
(available 9am – 6pm EST)

Email:info@autumn-crop.com

 

Address:
Nassau, New Providence,

Bahamas

 

Autumn Crop Jewelry is a handcrafted jewelry brand operating business from Nassau, Bahamas

Please note that ALL of our products are handcrafted.  Due to the one-of-a-kind nature of the medium we use, exact color patterns may vary slightly from the image shown. For example the coconut in the picture may have light brown lines going through them. When you receive the piece that is designed with the coconut it may not have any lines in them.


All our designs are made lead and nickel free, with other various metals, yarn, steel, wood, etc. If you have sensitive skin or allergies we suggest being cautious when purchasing. Please note that we are not responsible for any skin reactions or allergies that may occur.  

Our products are shipped from the Bahamas and yes we do ship internationally. Shipping usually takes 7-14 days. We are working on other shipping options and soon as it becomes available we will let you know.

Most orders ship within 24-48 hours. See our shipping policy here.

If you are not completely satisfied with your purchase, Autumn Crop will be happy to offer a refund on the cost of the item purchased or exchange on any items within 5 days of the receipt of the customer purchase. Also, you will be responsible for paying the return fee.

See our Return Policy here.

All SALE items are non-refundable.

Privacy & Safety​

We want to inform our customers about  our latest products, specials, and other news we ask for your e-mail address. To complete your order, we need your address, phone and credit card information.

Our number one goal is to ensure  the privacy and security of your transactions. Your personal data will be treated with the highest standards of security and confidentiality. We will not share your personal information with any third party without your consent. If at any time you would like to opt out of our e-mail list, you may choose to unsubscribe.

Secure Shopping

Orders placed on our site are encrypted using SSL technology, the industry-standard authentication and encryption technology, to ensure your transactions are protected. With SSL implemented on both the client and server, information transmitted over the internet will remain unaltered and secure. In order for SSL security to work, you must use an SSL enabled browser.

 

If you have any concerns about placing your order online, you can also order by phone.

Please note that email is not encrypted, and therefore NOT a secure means of transmitting credit card information.

 

We will NEVER ask for credit card info via email.

For our privacy policy click here.

Payment Methods

Debit/Credit Card

Cash,

Paypal,

Kanoo,

Suncash

and Direct Deposits (Bahamians only)