Frequently Asked Questions
What makes your jewelry line so unique?
As you know the Autumn Crop collection is handcrafted jewelry line. Because our lines are handcrafted we are able to pay attention to detail, introduce new items on a daily basis and carry a large selection of jewelry. Our price point fits any fashion addict, in addition, our color combinations along with natural elements are what makes the line distinctive and sets us apart!
What type of natural products do you use in your jewelry?
We create jewelry using natural elements found around the Bahamas such as coconut, various shells, seed beads, bamboo, coral (soft) and sea glass, etc, along with natural gemstones and beads.
Please note: Due to the one-of-a-kind nature of the mediums we use, exact color patterns may vary slightly from the image shown. For example the coconut in the picture may have light brown lines going through them. When you receive the piece that is designed with the coconut it may not have any lines in them.
What form of payment do you accept?
We accept cash, debit cards & credit cards such as Visa and Master Card. All transactions are done through PayPal using US currency.
o you ship internationally?
Yes, we do ship internationally, from the Bahamas, using the Bahamas Postal Service, should you desire a different shipping method you will have to let us know in advance so that we can make the necessary changes. You will receive your shipping charges in your sales receipt. Items usually take between 5-14 days to reach to the customer.
What is your policy regarding refund, sales, returns and exchanges?
If the you are not completely satisfied with your purchase, Autumn Crop will be happy to offer a refund on the cost of the item purchased or exchange on any items within 5 days of the receipt of the customer purchase.
Please note that items showing signs of wear or those that have been engraved, altered, resized or damaged in any way will not be accepted for return. Customer must have the unworn item in its original condition, with a copy of the original receipt. ALL Sales are final on sale items.
Do you sell wholesale?
Yes, we do sell wholesale. Should you be interested in wholesale please click this link.
Are the materials used hypo-allergenic?
All of your pieces are created with gold & silver plated surgical steel, and sterling silver, antique and pewter findings. Once an item is listed in the description of the item will list the type of metal that was use in the design.
Do you repair jewelry?
Yes, we do restring and repair broken or worn out beaded jewelry